Purchase Policy

Naturehike Group Inc. Purchasing Policy


The online shopping service makes it easier for you to find and buy the specific products you need. Our online shopping service accepts payment by credit and debit card (Visa, MasterCard, American Express, PayPal, Interac, Shop Pay, Apple Pay or by Google Pay).


The appropriate tax rate will be applied to your order based on the province where it will be delivered. The prices of the products displayed on the site are the prices before taxes. However, during your checkout, you will find the exact amount of tax(es) (if applicable) on a separate line. Prices are in Canadian dollars.


When using your credit card to make payment, you must provide your credit card billing address (if different from your shipping address) in addition to a number for you. combine day and evening. If the billing address does not match the address on file with your financial institution or if authorization is not received for any reason, we reserve the right to cancel the order without notice.

Due to the confidentiality of your personal information, it is effectively impossible for us to resolve the problems encountered with your financial institution. You must resolve any issues that are preventing your order from being processed yourself by contacting your financial institution.


Prices shown are subject to change without notice. Discounts on select items are in effect until supplies last or the end of the given promotion period. No price adjustment can be requested on a previous order, despite the display of a new promotion following your order.


We make every effort to ensure that our prices are accurate. However, we reserve the right to notify you of any pricing error before invoicing. Although we want to meet your needs as much as possible, we reserve the right to revise an inaccurate price or description and to cancel or refuse an order for items with an inaccurate price or description.

These corrections may be made after the order has been accepted. If you do not agree with changes due to price errors, please let us know and we will cancel your order.


It is unlikely that by using the online shopping service that the available products will not be delivered within the time displayed. If one or more products prove to be unavailable, you will receive an email notification and a credit will be applied to the credit card that was used to make payment for your order.


Please note that it is not possible to receive a deferred voucher for obtaining a discount.


We offer you the possibility of having customer access to the website. It is still possible to make purchases as a guest. However, we recommend that you open an account if you plan to make other purchases on our website. It is possible to do this for free and this will save you from having to enter all your information each time you visit.